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Have questions about our file conversion service? Need help with a conversion? We're here to help and would love to hear from you.
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Have questions about our file conversion service? We'd love to hear from you.
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Frequently Asked Questions
What file formats do you support?
We support PDF to Word, PDF to Excel, and many MarkItDown conversions including documents, images, audio, and data formats to Markdown.
What's the maximum file size?
Our service supports files up to 50MB in size.
How long are files stored?
Converted files are automatically deleted after 24 hours for your privacy and security.
Is the service free?
Yes, our file conversion service is completely free to use.
Support Information
Response Time
We typically respond to inquiries within 24-48 hours during business days.
Technical Issues
For technical problems, please include details about your browser, file type, and error messages in your message.
Feature Requests
We welcome suggestions for new conversion types and features. Let us know what you'd like to see!
Privacy & Security
Your files are processed securely and automatically deleted. We never store or share your personal documents.
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